Rate your Boss: Getting Employee Feedback with 360-Degree Reviews
2 Apr

360-Degree Feedback
Knowing what kind of boss you are and how employees rate you can be a touchy subject. A great tool for improving your management style and skills is to ask your team to perform a 360-degree review on you.
Twice a year, our company does performance evaluations on every employee, once in February and once in August.
During our winter reviews, we also have all of our senior managers reviewed by their direct reports, using 360-degree reviews.
We started them at Green Village Home & Garden a few years ago with great success. As a manager or owner, you’ll quickly learn how your direct reports rate you, your strengths, and your weaker points. It leads to great discussion and I guarantee you’ll always walk away learning something about your management style.
I enjoy them so much because I want to know what I’m doing right in their eyes, and I want to know if I’m doing something to de-motivate any one of my direct reports. This gives me a chance to make corrective action and to try to stop de-motivating or aggravating the staff that report to me, or at least bring it out in the open for discussion.
My question to you is how transparent do you want to be for the betterment of your business?
Andy
Some other resources you might find useful:
Understanding 360 Degree Feedback and Resources The Good, the Bad, and the Ugly of 360’s. (About.com Small Business)
Andy Buyting has been in the retail industry since he was six years old. Today, he applies his entrepreneurial know-how to Green Village Home & Garden, one of Canada's most successful specialty garden stores. Green Village Home & Garden is currently expanding into multiple locations throughout eastern Canada.
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