myRetailer.ca » E-newsletter articles

Stop Keeping Secrets and Start Talking

Andy Buyting — Wed, 31 Mar 2010 19:43:19 +0000

“Communicate everything you can with your associates.” – Sam Walton It is so true, the more people know, the more they care and the harder they’ll work. So why is it that so many business operators keep so many secrets? Do you share your sales numbers? Sales targets? What about other metrics – average sale, customer [...]

Stop Keeping Secrets and Start Talking is a post from: myRetailer.ca

My Grocery Store is out of Kraft Dinner & the Car Wash is out of Soap

Andy Buyting — Tue, 23 Mar 2010 18:52:40 +0000

Keep Loyal Customers Loyal by Being Dependable and Stocking Essential Items Become dependable to your customers in the services and products you offer and you’ll go a long way to keep your customers loyal to your company. Let me illustrate my point. A few weeks ago I needed a car wash and drove to the local car [...]

My Grocery Store is out of Kraft Dinner & the Car Wash is out of Soap is a post from: myRetailer.ca

The New Economy of FREE

Andy Buyting — Thu, 18 Mar 2010 20:02:53 +0000

How can you leverage ‘FREE’ to gain customers and grow business? I recently read Free – The Future of a Radical Price, a fascinating book by Chris Anderson that really got me thinking. In his book, Anderson goes into great detail about how certain businesses, especially in today’s digital age, have built entire businesses models [...]

The New Economy of FREE is a post from: myRetailer.ca

So You Want To Be A Good Leader

Andy Buyting — Wed, 17 Mar 2010 19:16:08 +0000

Truly great leaders all have two things in common. First they have great empathy and regularly ‘walk the floor’, communicate and connect with their employees. The second character trait is that they the boldness and tenacity to make the tough decisions needed to lead the company. One of Canada’s most effective business leaders is Annette Verschuren, [...]

So You Want To Be A Good Leader is a post from: myRetailer.ca

Marketing Strategies for Today’s Retailer: Out with the Old and In with the New

Andy Buyting — Thu, 11 Mar 2010 17:52:41 +0000

The Yays and Nays for Marketing a Small Business Marketing is not what it used to be. What used to be all about newspaper, radio and TV advertising, is now all about internet, social media and direct mail marketing. When you look at your own business, have you changed your marketing strategy in the past five years, [...]

Marketing Strategies for Today’s Retailer: Out with the Old and In with the New is a post from: myRetailer.ca

What Impact will the HST have on your Business?

Andy Buyting — Tue, 09 Mar 2010 17:14:51 +0000

As we prep our (Canadian) businesses for what the new HST (Harmonized Sales Tax) means for us, there’s lots of debate about how businesses will fare, adapt and implement the change to their systems, processes and financials. I’m interested in your opinion. Add your comments below – I’d like to know your point of view – as [...]

What Impact will the HST have on your Business? is a post from: myRetailer.ca

Give and Receive – From the Community

Andy Buyting — Wed, 10 Feb 2010 20:40:11 +0000

Commit to Being an Active Participant and Support Your Business’ Community I know we all say that our business supports our local communities, however I stopped into Treasure Islands Toys and I was impressed at just how much this store supports their community. Out of their small 1,200 sq.ft. store, Lili and Ingrid work hard each year [...]

Give and Receive – From the Community is a post from: myRetailer.ca